Retainer – Sanjay Sabarwal's Blog

I often get calls from prospective clients who just want “quick advice” or “send an email” or “make just one call” as their attorney. They often balk when I mention my retainer and hourly rate. Rarely do people realize that as soon as I become their legal representative, a whole host of ethical, legal and practical duties come into play.

It is the very rare case where only one email, letter or phone call is required. Besides, most attorneys need to know all the facts, research the law (if uncertain) and really understand what the client desires and the possible outcomes before shooting off an email or a call.

In this new age of fast responses, and ease of technology, it is even more so difficult to agree that it will be just one email, phone call or appearance. And as my favorite cousin likes to say, ‘ when you pay peanuts, you get monkeys.”

I admit it. Telling potential clients by starting retainer often causes sticker shock for someone as most of the time people assume a smaller number or assume they will be billed hourly. The reality is that once matters get to an attorney, a lot of information and procedures come into play.

“But it’s just a simple matter. You just have to read a page,” The reality is that we have to follow a set of ethics. I am not a proof reader. Each line has to be read and understood what the long-term effects or consequences could be. It is never as simple as just reading a document, but evaluation for the client the potential risks, conflicts and omissions. So while some can think they are being overcharged, the reality is that they are buying peace of mind and security.

What is your value for those?